Jaguar Services
Twenty-four
hours a day, the entire Jaguar organization and dealer network is committed
to ensuring our customers satisfaction. Through our Royal Charter Care
program, we provide a comprehensive warranty, round-the-clock roadside
assistance, and host of other benefits ranging from a service reminder
program to computerized trip routing. At Matheny Jaguar, as at Jaguar
dealerships worldwide, you will find Jaguar experts on hand to answer
your questions, address your concerns, and serve your needs.
Loaner Cars
When available. Loaner and rental by appointment only.
Shuttle Service
Yes!
Other Services
Towing Service with service work and vacuum.
Royal Charter Care Warranty
When you buy or lease any new Jaguar, you automatically receive Royal Charter Care, a comprehensive protection package that entitles you to the following:
Jaguar's express warranty coverage in the U.S. includes a four-year/50,000-mile
limited warranty, plus additional warranties covering emissions, battery,
wear-and-tear parts and adjustments, and corrosion. Please see your
local Jaguar Dealer for the terms and conditions of your vehicle's warranty.
Royal Charter Care Roadside Assistance
When you buy or lease any new Jaguar, you automatically receive Royal Charter Care, a comprehensive protection package that entitles you to Roadside Assistance:
This 24-hour service allows you to enjoy complete peace of mind, whenever or wherever you travel within the U.S. and Canada. In the event of a mechanical breakdown or other vehicle problem, one toll-free call to 1-800-4-JAGUAR (Press 1) connects you to a Royal Charter Care Representative who will make sure your vehicle is towed to the nearest authorized Jaguar Dealer for service, arrange for tire change, gasoline delivery, battery charge, lock-out or other roadside services.
Trip Interruption Benefits:
Ensuring you always enjoy your travels is of paramount importance to Jaguar. If a breakdown occurs outside a 50-mile radius of your home in the U.S., Royal Charter Care Trip Interruption Benefits include reimbursement for alternative travel arrangements, lodging and meals, as well as for reuniting you with your vehicle.
Other Benefits
When you buy or lease any new Jaguar, you automatically receive Royal Charter Care, a comprehensive protection package that entitles you to Roadside Assistance, Warranty, and these other benefits:
• 24-Hour Toll-Free Number
• Computerized Trip Routing
• Jaguar Service Reminder Program
• Jaguar Service Loaner
• Jaguar Customer Satisfaction Index
• Expert And Caring Technical Support
• Tours, Teas And Test Drives
• Jaguar Clubs Of North America (JCNA)
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